AI’s Promise for Delivery

As the Chief Revenue Officer of CONCERT—a platform committed to redefining project delivery in the architectural industry—I’ve seen firsthand how the pressures of architecture have evolved and where the most promising solutions are emerging.

Forty years ago, I began my career in architecture by spending eight hours a day, five days a week, crafting site fit diagrams for a national office and industrial developer. It wasn’t glamorous work—far from the creative aspirations that drew me to the field—but it taught me something invaluable. I learned how to leverage the design process to maximize land value. On a good day, I could produce half a dozen layout options for the real estate team to review, each one slightly improving on the last. Today, generative design software can create hundreds of those options faster than you can read this post. The promise is bold: AI will redefine project delivery with new efficiency, creativity, and accuracy levels in architectural design.

But will AI deliver on that promise? More importantly, are we focusing AI’s capabilities in the right direction?

AI for the Other Stuff

While using AI solely for design generation is tempting, the real opportunity lies in streamlining project delivery, freeing architects from the administrative and coordination burdens that stifle creativity and lead to burnout. After all, the actual value of an architect isn’t in producing endless iterations of a site diagram but in crafting purposeful, human-centered, and visionary spaces.

Many architecture firms have already embraced large language models (LLMs) AI tools to improve business operations. From writing compelling marketing proposals and screening candidates in HR to summarizing meeting notes and analyzing firm performance in accounting, these tools quietly transform the back office. But their potential extends far beyond internal processes.

AI can—and should—play a central role in managing and delivering architectural projects.

AI should redefine project delivery.

A Revolutionary Step in Project Delivery

One of the first rules of architectural practice is understanding what you’re delivering, when, and to whom. Yet in many firms, this process is informal at best and chaotic at worst. Responsibilities are tracked in spreadsheets, meetings, and memory, with little consistency across teams or projects.

That’s why I’m excited to share a glimpse of what’s next for CONCERT. In just days, we’ll unveil significant enhancements to our platform that harness LLMs to automatically extract, organize automatically, and structure deliverable information across the project lifecycle. This isn’t just a technical upgrade—it’s a rethinking of how project teams communicate, coordinate, and collaborate.

CONCERT’s enhancements will bring clarity and alignment to project delivery. Firm leaders will clearly understand each deliverable, the what, when, and why. Project team leaders can operate confidently, knowing everyone is on the same page.

This may sound like a modest shift, but in reality, it’s a foundational leap forward. In an industry where miscommunication adds billions to the cost of construction, AI-powered coordination is not just beneficial—it’s transformative

A New Promise to Redefine Project Delivery

Precise coordination and seamless collaboration are the holy grails of design and construction. Communication mistakes lead to rework, delays, and cost overruns—challenges that plague nearly every project. By providing an intelligent layer of coordination throughout the process, CONCERT is helping the industry move towards a more integrated, efficient, and transparent future.

In the end, AI isn’t here to replace architects. It’s here to empower them. By offloading the administrative weight of project management, we can give our teams more time and energy to focus on what they do best: designing spaces that inspire, uplift, and endure.

And that’s a future worth building.