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Create a Signature Credential

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Establishing a credential for digital signatures on Concert not difficult but does require some pre-requisite work.   In order to validate your identity and provide proper security you will need to prepare appropriate documentation and set up a Multi-Factor Authenticator app on your smartphone.   The Multi- Factor Authenticator will be required every time you sign a Collection on Concert.

Pre Work

  • Ensure that your professional credential is active and has not expired.
  • Have a valid state identification or passport available for visual confirmation
  • Create a digital image of your handwritten signature.
  • Obtain or create a digital image of your state issued professional Seal 
  • Download an authentication app for your smartphone.  Concert recommends one of the following:
    • Microsoft Authenicator
    • Google Authenticator
    • Authy

*Please restrict image sizes to 200 x 200 pixels.  Concert may not accept file sizes that are too large.

 

Apply for a Signature Credential

Step One: select Your Account on the page banner

 

Step Two: Navigate to the Signatures tab and select the Setup Multi-Factor Authentication button.  Follow the instructions to setup multi-factor authentication and validate it works with your smartphone app.

 Step 3: Select the Apply for New Credential button

 

Step 4: Fill in the required form with your credential information and upload your signature image file.

Step 5 (optional):  Repeat Step 3 and upload your state seal image file.

Step 6:  When complete Concert will be notified of your credential request.  You can expect an email within 24 hours to coordinate a time for a video conference.

Step 7: At the video conference a Concert staff member will confirm your identity through a visual inspection of your government ID (no images will be captured of your personal information).  We will then confirm your professional credentials by performing a database search of the state that aligns with the registration.   Once complete your credential will be activated for your use!

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