Comprehensive Resources at Your Fingertips
Whether you're getting started with CONCERT or looking to master advanced features, our documentation library provides step-by-step guides, best practices, and answers to common questions. All resources are designed specifically for AEC professionals.
Getting Started Guides
New to CONCERT? Start here with our quick-start guides and onboarding resources.
Platform Overview
Creating Your First Project
Inviting Team Members
Setting Up Permissions
Understanding Workflows
User Guides
Detailed guides for day-to-day CONCERT operations and team collaboration.
File Upload & Organization
Channel-Based Communication
Role Assignments & Approvals
Version Control & Tracking
Notifications & Settings
Administrator Resources
Technical documentation for administrators managing CONCERT for your organization.
Best Practices
Learn from industry experts on how to maximize CONCERT for your projects.
Digital Delivery Workflows
Stakeholder Coordination
Fabrication File Management
Compliance & Certification
Team Collaboration Strategies
Frequently Asked Questions
Everything you need to know about CONCERT
Common questions about features, integrations, security, and platform capabilities.
CONCERT supports all common AEC file formats including CAD files (DWG, DXF), BIM models (RVT, IFC), PDFs, images, and Microsoft Office documents. Contact our team if you need support for additional formats.
Yes. You maintain full ownership of your data and can export files and project information at any time. CONCERT never locks your data into our platform.
CONCERT is a cloud-based platform that requires an internet connection. However, you can download files locally for offline work and re-upload when connected.
All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). We utilize blockchain technology for immutable audit trails and support enterprise security features like SSO and MFA.
Yes. CONCERT provides API access for enterprise customers and can integrate with existing project management and collaboration platforms. Contact our team to discuss your specific integration needs.
All CONCERT customers receive email support. Premium plans include priority support, dedicated account management, and technical consultation. Contact our team to learn more about support options.